Shipping and Returns Policy

Processing:

Most orders are packed and shipped within 1-3 business days, excluding weekends and holidays. Please allow for additional processing time around major sales or during holiday

Domestic Shipping:

We offer FREE STANDARD SHIPPING on all orders over $50. It usually takes between 1-5 business days

Please contact us for International orders at info@cityofscents.com

Refunds and Exchanges:

All of our products are carefully inspected before they are shipped. Due to the nature of our products, any products that have been opened cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to City of Scents within 7 days of delivery.

You may return your unused and unopened products for a full refund of your purchase price, less shipping and handling within 14 days of delivery. The customer is responsible for paying return shipping charges.

Please contact info@cityofscents.com for further details.